[title text=”RETURNS POLICY :”]
We take best possible measures to pack your order in a very secure way but since some make up items are very delicate so it can happen and in such cases you need to share the proof of damage within 3 hours of receiving those items via email to initiate a Return Authorization. The product will then need to be packed and shipped to us.
and we will require 4-5 working days & we will compensate you in form of discount coupon as per the actual damage/Exchange.
Once our warehouse has received the item they will check the product to be in pristine condition, unopened, unused, sealed in its original packaging not damaged in anyway. Your correct product will then be dispatched to you and you will be informed accordingly. You do have the right to either accept the correct item or request a store credit that you can use against your next order.
In case we request the item to be sent, Return shipping charges shall be paid by the customer.
Replacement of same product & shade will be issued, Change of mind or shade or product is not applicable for replacement