COUPON CODES and Promotions:
One coupon code or promotional offer (like FREE Shipping) per order. Coupon codes and promotional offers are not stackable. Coupon codes are not good toward previously placed orders. Coupon Codes must be entered upon checkout or full price will be charged. We apologize that we are not able to give coupon code discount if you do not enter it at checkout.
For Shipping rates, please go through checkout. We apologize that we are not able to quote shipping via email or phone.
You can trust your order will be shipped as quickly as possible. Excluding holidays and weekends, GB ships Monday thru Thursday each week. Please take a look at our hours of operation so you are aware of our shipping time limitations. Once your order is complete, we can generally ship it within 24 hours (except holidays, weekends). Our apologies that during the winter holidays and special sale events, it can take a little longer. Shipping rates are available upon checkout. Some orders will require signature confirmation upon delivery. For more information on this, please contact us. Products are shipped to all over Pakistan.
CLAIMS FOR LOSS OF PARCEL US BUYERS:
To file a claim for loss or damage of your parcel, you must email us all information including order number within 7 days of order date. Claims will not be accepted after 7 days from order date. Please note that ALL claims for loss/damage of parcel/products will have a minimum 7 day wait period before we can process your claim. We may require additional information from you to accept your claim including photographic evidence of damage in shipping.
When using Fed Ex shipping options: if a parcel is returned to us for any reason when any Fed Ex option has been selected, Fed Ex will charge a return parcel fee that will be passed on to you via a reduction to your orders return total.
ACW operates M-TH 8-5 PT (excluding holidays). We process orders these same business hours. Orders received Thursday before 9 a.m. Pacific time will process that day. Orders received after 9 a.m. Thursdays will not process until the following Monday. Orders received Friday-Sunday will process the following Monday or Tuesday respectfully.